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Privacy Policy

Last Updated: 11/19/2025

SmartMuv (a product of Nextkore Ltd., registered in the United Kingdom) provides deep storage data and analytics for smart contracts and related enterprise solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use SmartMuv’s products, services, applications, APIs, websites, and related tools (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – such as your name, email address, or contact details when you sign up, request support, or communicate with us.
  • Usage Data – including IP addresses, browser type, operating system, and interactions with our website or platform.
  • Cookies & Tracking Technologies – to enhance your experience, remember preferences, and analyze usage trends.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Respond to your requests and provide customer support
  • Communicate updates, offers, and important notices
  • Ensure security and prevent fraudulent activity
  • Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information only in the following cases:

  • Service Providers – with trusted partners who assist us in operations (e.g., hosting, analytics, email delivery).
  • Legal Compliance – if required by law, regulation, or legal process.
  • Business Transfers – in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where applicable

To exercise these rights, please contact us at support@smartmuv.app.

6. Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system can be guaranteed 100% secure.

7. Cookies & Tracking

We use cookies and similar technologies for functionality and analytics. You can control or disable cookies through your browser settings, but some features of our site may not function properly without them.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

Our services are not directed to children under 13 (or under the age of digital consent in your country). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

📧 support@smartmuv.app